Choosing a flood damage company for a residential property may seem easy at first. Given the countless flood damage repair contractors that can be found online, the task may seem simple. In reality, though, finding a reliable contractor requires a bit of leg work.
Choosing a Flood Damage Company
Scour the internet for a flood damage company, and one will be bombarded with countless contractors peddling their services. But several things separate a reliable contractor from an undependable one. Below are some of the characteristics a flood damage contractor should possess:
1. A reliable flood damage contractor has a license to operate. A good flood damage repair company has the appropriate state licenses and permits to carry out his line of work. Moreover, it possesses certifications for training and proofs of expertise that assures their clients of their quality of work.
2. A good flood damage repair company has expertise in the craft. Apart from training and certifications, a trustworthy contractor has years upon years of experience in repairing flood-damaged properties. The rich experience then helps him accurately assess the damage and map-out long term and effective remediation strategies.
3. Honesty is yet another hallmark trait of a good flood damage company. The contractor will have the best interest of the client in mind. The assessment is spot-on; the repair work is done as if the property was his own. Come payment time; an honest flood damage company will not ask a client to settle phantom charges excluded in his earlier cost estimate.
4. A trustworthy flood damage company prioritizes customer service. Expect only the best customer experience from a good flood damage company. They welcome inquiries and answer them competently. They keep the client abreast throughout the whole remediation process. There are after-sales hotlines the client may call upon if there are some concerns after the repairs were done.
5. A good flood damage repair company provides a warranty for his services. The contractor is confident about the work that he is willing to shoulder any repair work should something go wrong after a specific period. Not all flood damage contractors provide warranties, so ask about it.
6. A reliable contractor prioritizes safety. A dependable flood damage company has the necessary skills and equipment to ensure a hazard-free home repair. He can also rule out other possible hazards involving molds and other health dangers associated with flooding.
7. An expert flood damage contractor has an array of positive reviews. An expert repair company has a slew of high-performance review ratings be it online or in real life. Appraisals are usually posted in the contractor’s social media pages and third-party review aggregator websites. One can also ask for references that the client may call to verify the work done by the contractor.
Finding a Contractor
So how can a homeowner find a reliable contractor? The first step is to ask around. If the homeowner knows someone who has recently contracted the services of a flood damage company, then he may want to get in touch with that property owner. Ask if the contractor he got was dependable, and seek a referral.
Another way to get hold of a reliable contractor is to check out online listings. Find a contractor that may appear suitable and research about the company accordingly. Earmark at least three companies. Ask about their contractor license details and verify it in the Contractors’ State Licensing Board Website. In the SCLB website, a potential client can verify the authenticity of a contractor license, and find out whether there are pending complaints against the company.
Interview the potential clients and ask them questions relative to the job at hand. Ask them for a cost estimate and a project timeline. Evaluate the quotation and schedule and judge accordingly. Experts, however, recommend not to go for the contractor with the lowest. Verify first if he fully understood the job requirements, and if he will not scrimp on the work quality and materials. Usually, ridiculously low-cost estimates are either the product of a miscommunication in the project requirements or low quality work. Do not be afraid to ask questions. Inquire as well if they have an insurance and a bond should something go wrong with the project. Ask as well if there are service warranties.
Finding a reliable flood damage company is crucial in ensuring that flood damage repair work will be done efficiently.